"We're all flawed...
in some way. Likable people are open about it,"' writes Ben Casnocha, in extrapolating from Pat Lencioni's insights about why his business fables sell so well. His characters aren't perfect, nor are we. As Casnocha... More »
in some way. Likable people are open about it,"' writes Ben Casnocha, in extrapolating from Pat Lencioni's insights about why his business fables sell so well. His characters aren't perfect, nor are we. As Casnocha... More »
You may have “The Curse of Knowledge” as Chip and his brother Dan Heath have dubbed this phenomena in their new book, Made to Stick. As Mark Howell encapsulates it, “Ever try to lead your... More »
Martin Luther King might have been smiling from the heavens at the flood of people in Davos for the World Economic Forum, eagerly talking about Web. 2.0,online social networks – and all the money to... More »
Whoever most vividly characterizes a situation usually determines how others see it, feel about it, discuss it and act on it. How do you set the context for people to hear your view, especially if... More »
raising hell. Can't Say That Can She? Ah yes. She did. Even in her final month, dying of breast cancer, Molly Ivins wrote, "We are the people who run this country. We are the deciders... More »
A reporter once breathlessly approached, Calvin Coolidge, the U.S.’s 30th president, most notable as a man of few words. The reporter said, “Mr. President, I bet my colleague here I could get you to say... More »
... from another “world.” In a review of the uplifting book about Ryan’s mother, Jennifer Foote Sweeney wrote, “I (have) accepted Evelyn Ryan as my personal savior.” • Back in 2002, observing the still-unfolding story... More »
It’s like yelling “fire” when there isn’t one. You’ll be ignored when you really need to be heard when you over-reach in making a comparision that can’t be justified . Made to Stick co-authors, Dan... More »
It’s like yelling “fire” when there isn’t one. You’ll be ignored when you really need to be heard when you over-reach in making a comparision that can’t be justified . Made to Stick co-authors, Dan... More »
Years ago I worked with a seminar company called Career Track. Their trainers offered full-day, public seminars on over 60 topics from communication to negotiation. But, by far the topic that packed the ballrooms (and... More »